Thursday, July 28, 2011

The Twenty-First Century Doctor

Our computers, phones, tablet/digital readers, DVRs, cloud storage system and many other digital devices and services are becoming more and more part of our daily lives. These devices are not just tools, but objects that actually store precious information for us and about us that notebooks, photo albums and our brains use to do. And we can count on these devices to be there whenever we need them - 365 days a year, 24 hours a day, 7 days a week. But what if they get "sick"?

Isn't it the worst feeling when your computer crashes and for a moment you feel like you lost "everything"?  Or how about when you lose your phone? All those contacts, messages, and photos gone.  Every other day it seems like I read about some new virus, malware, or phishing attack hitting thousands of computers. According to Kaspersky Lab’s annual Threat Evolution report, in 2010 there was 580 million web-based attacks against users’ computers — nearly eight times more than the number of online attacks recorded in 2009.  And how about these hacker groups that have taken down the likes of NATO, PBS, CIA, Mastercard, and Visa.  Not to mention Sony which was crippled for 44 days by the hacker group Anonymous. Whether you agree or disagree with the actions of these groups there are millions of people who are in pain and who have lost a great deal of personal information. And these viruses can't be cured by your normal doctor or by antibiotics, you need a special doctor, the twenty first century type of doctor - a computer specialist.    

To stay healthy it is recommend to eat healthy - plenty of greens and not too many sweets or fried items.  You should also do a lot of exercise like swimming, weights, yoga, sports and various other physical activities. The same goes for your computer and other digital devices.  Firewalls and regularly updated antivirus software are essential these days.  But you have to consume carefully also, so that means being cautious of the sites and items you download (yes, be careful when downloading pornography). The web is a great place to share information, but it can be dangerous for you and your computer's health. When you get sick you are going to need to see a computer doc.

Malware and hackers will never go away.  Every time companies launch new products that we all download and use, there are new opportunities for viruses and bugs to infect us. These digital doctors are the only people with the knowledge, training and skill capable of saving us.  A major digital virus epidemic will surely hit the general public at some point, infecting ten of millions of people and crippling thousands of companies.  In 2009 the Downadup worm, also know as Conficker, infected 3.9 million people world wide. Companies like Intrepidus Group, Norton and other major antivirus/hacker security firms will be the leaders in recognizing these types of issues and working with government organizations to contain and cure such epidemics.

And even when you eat and exercise right, accidents and injuries occur. This happens to us all and increasingly to our digital devices. Look at Amazon last April when their cloud support service failed for more than 24 hours, taking down major companies like Foursquare, Quora and Reddit.

I am not trying to say that we will not need normal doctors in the future, but rather demonstrate how computer technicians will be nearly as important. So be nice to your IT support guy--he may save your life.


You can follow me @vivekmgeorge

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